Serving Two Masters ?
C. William Pollard joined ServiceMaster in 1977 and has served not once but twice as its CEO. His first term as CEO was from 1983 to 1993, a period characterized by major change, including the introduction and growth of the company"s consumer group. In 1999, Bill returned as CEO and served for sixteen months until the process of electing his successor was completed. During his leadership, ServiceMaster was recognized by Fortune magazine as the #1 service company among the Fortune 500. ServiceMaster was also identified as a "star of the future" by the Wall Street Journal and recognized by the Financial Times as one of the most respected companies in the world. In 2004, Pollard received the Rev. Theodore M. Hesburgh Award for Business Ethics at Notre Dame.
