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The Seductive Illusion of Hard Work
People take great pride in flaunting their punishing work routines. The Seductive Illusion of Hard Work establishes that hard work is necessary but insufficient for success. In fact, misdirected hard work is way worse than no work at all. This book includes various real-life examples from the corporate world that has constantly exaggerated the role of hard work and underplayed the critical role of choices and mentorship in creating conditions for success. The young workforce is experiencing burnout and it is suspected that the romantic proclamations and obsession about hard work has lots to do with it. This book discusses all these issues and finally offers a solution-oriented approach to the myth about succeeding in work life.
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Rethinking Competitive Advantage
From the million-copy-bestselling author of Execution'The most influential consultant alive.' FortuneWelcome to the age of big tech. The old rules no longer apply.How do companies build a competitive advantage in the digital age? In this lively, accessible guide, Ram Charan - million-copy-bestselling author and advisor to some of the world's top CEOs - reveals that the tech giants have radically rewritten the rules of business. If you want to win, you need to learn to play a new game.Delving into the inner workings of the likes of Netflix, Amazon and Alibaba, Charan uncovers the six unwritten rules that make the digital giants thrive: from how they use digital platforms and create corporate 'ecosystems', to the way they approach team organisation and moneymaking. But these rules are not the preserve of Silicon Valley. Charan shows that they can be applied to any company that wants to be competitive. And with stories of how traditional companies like Disney, Walmart, and BMW have adopted them, he offers a practical toolbox for applying them to your business, starting today.Whether you're a C-suite executive or a fledgling entrepreneur, your company can succeed in the digital age. This book will show you how.'One of the world's preeminent counselors to CEOs.' Harvard Business Review
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Tools of Titans: The Tactics, Routines and Habits
1 New York Times Bestseller The latest groundbreaking tome from Tim Ferriss, the best-selling author of The 4-Hour Workweek. From the author: “For the last two years, I’ve interviewed nearly two hundred world-class performers for my podcast,The Tim Ferriss Show. The guests range from super celebs (Jamie Foxx, Arnold Schwarzenegger, etc.) and athletes (icons of powerlifting, gymnastics, surfing, etc.) to legendary Special Operations commanders and black-market biochemists. For most of my guests, it’s the first time they’ve agreed to a two-to-three-hour interview, and the show is on the cusp of passing 100 million downloads. “This book contains the distilled tools, tactics, and ‘inside baseball’ you won’t find anywhere else. It also includes new tips from past guests, and life lessons from new ‘guests’ you haven’t met. “What makes the show different is a relentless focus on actionable details. This is reflected in the questions. For example: What do these people do in the first sixty minutes of each morning? What do their workout routines look like, and why? What books have they gifted most to other people? What are the biggest wastes of time for novices in their field? What supplements do they take on a daily basis? “I don’t view myself as an interviewer. I view myself as an experimenter. If I can’t test something and replicate results in the messy reality of everyday life, I’m not interested. “Everything within these pages has been vetted, explored, and applied to my own life in some fashion. I’ve used dozens of the tactics and philosophies in high-stakes negotiations, high-risk environments, or large business dealings. The lessons have made me millions of dollars and saved me years of wasted effort and frustration. “I created this book, my ultimate notebook of high-leverage tools, for myself. It’s changed my life, and I hope the same for you.”
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Service Fanatics: How to Build Superior Patient Ex
THE PROVEN MODEL FOR DRIVING POSITIVE ORGANIZATIONAL CHANGE Cleveland Clinic has long been recognized for driving some of the best clinical outcomes in the nation, but it was not always a leader in patient experience. There was atime when this revered organization ranked among the lowest in the country in this area. Within ten years, however, it had climbed to among the highest and has emerged as the thought leader in the space. How did Cleveland Clinic turn itself around so effectively and so quickly? More important, how can you do the same with your organization? In gripping, visceral, on-the ground fashion, Service Fanatics reveals the strategies and tactics the Clinic applied to become one of today's leading patient-experience healthcare organizations--methods that seamlessly translate to any business seeking to improveits customer experience. This strategic guide covers: How the Clinic's leaders redefined the concept of patient experience and developed a strategy to improve it Critical lessons learned regarding organization, recruitment, training, and measuring service excellence Ways in which the Clinic aligned its entire workforce around its Patients First strategy How leaders improved the critical element of physician communication Rather than view patients simply as sick people who need treatment, Cleveland Clinic sees them also as important stakeholders in the organization's success. Patients are customers--who desire, pay for, and deserve the best possible care and experience during what is often a challenging time in their lives. Featuring customer service case studies, as well as invaluable insight from C-level executives at top corporations in various industries, Service Fanatics provides actionable lessons for any manager and business leader beyond healthcare. Whether you run a healthcare institution, nonprofit, or for-profit business, Service Fanatics will help you create the kind of customer experience that promises to transform your organization into an industry powerhouse.
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I've Never Been (Un)Happier
I don't write about my experiences with depression to defend the legitimacy of my pain. My pain is real; it does not come to me because of my lifestyle, and it is not taken away by my lifestyle. Unwittingly known as Alia Bhatt's older sister, screenwriter and fame-child Shaheen Bhatt has been a powerhouse of quiet restraint-until recently. In a sweeping act of courage, she now invites you into her head. Shaheen was diagnosed with depression at eighteen, after five years of already living with it. In this emotionally arresting memoir, she reveals both the daily experiences and big picture of one of the most debilitating and critically misinterpreted mental illnesses in the twenty-first century. Equal parts conundrum and enlightenment, Shaheen takes us through the personal pendulum of understanding and living with depression in her privileged circumstances. With honesty and a profound self-awareness, Shaheen lays claim to her sadness, while locating it in the universal fabric of the human condition.In this multi-dimensional, philosophical tell-all, Shaheen acknowledges, accepts and overcomes the peculiarities of living with depression. A topic of massive interest to anyone with mental health disorders, I've Never Been (Un)Happier stretches out its hand to gently provide solace and solidarity.
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The IBM Way: Insights into the World's Most Succes
IBM is one of the greatest sales and marketing organizations ever assembled. Established over seventy years ago, it now employs 400,000 people and generates $50 billion a year in revenue. Yet it operates more like a cottage industry than a huge multinational organization. How does IBM do it? That's what even the most successful companies want to know. Now Buck Rodgers, the man who has personified "the IBM way," describes for the first time the reasons behind its extraordinary achievements. He has not written a company history, or an exposé, or a book on management theory. He has written a book about everything that makes IBM IBM, as only an insider could.
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If Cricket is Religion, Sachin is God
With hundred centuries and over 34,000 runs in international cricket, Sachin Tendulkar, the highest run-getter in both Tests and ODIs, is the God of the religion called cricket. His exploits on the field have brought hope and joy to millions of fans. And yet, like God, he has his set of detractors always willing to remove him from the pedestal. In this revised and updated edition, the authors, who consider themselves fans and analysts in equal measure, follow the career of the cricketing demigod - his advent, his peak, his fall, his resurrection and, finally, his retirement. They also talk about India's sensational WC 2011 triumph and Tendulkar's decision to retire from international cricket. Armed with irrefutable statistical data, which they contextualize and analyse with rigour, the authors seek to end all debate on Tendulkar's status as the greatest cricketer of the modern era. They compare him with his peers in both forms of the game, and provide the viewpoint of experts, players and commentators, so that the reader can independently draw conclusions. And if you still don't believe that Sachin is God's gift to the world of cricket, well, God help you!
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The Winter Vault
Egypt, 1964. The great temple at Abu Simbel must be dismantled and resurrected high above the rising waters of the Aswan Dam. This daunting task is overseen by Avery, a young engineer who, at the same time, is carefully building a life with his new wife, Jean. But not everything can be saved once the floodgates have opened: villages will be deluged, thousands will be exiled from their homes, and graves will be moved. And when Avery and Jean suffer a terrible loss of their own, they begin their separate journeys through the landscape of grief. Weaving historical moments with the quiet intimacy of human lives, "The Winter Vault" is the story of a husband and a wife trying to find their way back to each other; of people and nations displaced; and of the myriad means by which we all seek out a place to call home.
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Genghis Khan
Genghis Khan - creator of the greatest empire the world has ever seen - is one of history's immortals. In Central Asia, they still use his name to frighten children. In China, he is honoured as the founder of a dynasty. In Mongolia he is the father of the nation. In the USA, Time magazine, voted Genghis Khan 'the most important person of the last millennium'. But how much do we really know about this man? How is it that an unlettered, unsophisticated warrior-nomad came to have such a profound effect on world politics that his influence can still be felt some 800 years later? How he united the deeply divided Mongol peoples and went on to rule an empire that stretched from China in the east to Poland in the west (one substantially larger than Rome's at its zenith) is an epic tale of martial genius and breathtaking cruelty. John Man's towering achievement in this book, enriched by his experiences in China and Mongolia today, is to bring this little-known story vividly and viscerally to life.
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Hemingway's Boat: Everything He Loved in Life, and
'She'd been intimately his, and he hers, for twenty-seven years - which were his final twenty-seven years. She'd lasted through three wives, the Nobel Prize, and all his ruin. He'd owned her, fished her, worked her and rode her, from the waters of Key West to the Bahamas to the Dry Tortugas to the north coast and archipelagos of Cuba.' Even in his most accomplished period, Hemingway carried within him the seeds of his tragic decline and throughout this period he had one constant - his beloved boat, Pilar. The boat represented and witnessed everything he loved in life - virility, deep-sea fishing, access to his beloved ocean, freedom, women and booze and the formative years of his children. Paul Hendrickson focuses on the period from 1934 to 1961, from the pinnacle of Hemingway's fame to his suicide. He has delved into the life of Hemingway and done the seemingly impossible: present him to us in a whole new light.
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Letting Go
The fifth edition of this classic parents’ guide and college orientation staple has been thoroughly revised and updated to reflect the realities of college today. For more than a decade, Letting Go has provided hundreds of thousands of parents with valuable insights, information, comfort, and guidance throughout the emotional and social changes of their children's college years—from the senior year in high school through college graduation. Based on research and real life experience, and recommended by colleges and universities around the country, Letting Go, Sixth Edition, has been updated and revised, offering even more insightful, practical, and up-to-date information. In this era of constant communication, this edition tackles the challenge facing parents: finding the balance between staying connected and letting go. When should parents encourage independence? When should they intervene? What issues of identity and intimacy await students? What are normal feelings of disorientation and loneliness for students—and for parents? What is different about today's college environment? What new concerns about safety, health and wellness, and stress will affect incoming classes? A timeless resource, Letting Go, Sixth Edition, is an indispensable book that parents can depend on and turn to for all of their questions and concerns regarding sending their children to college.
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It Happens Only in I.T.: Facinating Story of the I
Known until recently as the country of elephants and snake charmers, India has stunned the western world with its astounding growth in the Information Technology (IT) sector in a short span of time. This dramatic rise of the Indian IT industry can be mainly attributed to the herculean efforts of many entrepreneurs, who successfully countered hurdles of all kinds to create a multi-million dollar industry from nowhere. The book traces the origins of this industry, its stunning growth, its adverse impacts, the contribution of the Pioneers who laid the foundation and a lot of amazing stories of today's prosperous Indian IT Industry
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The Source - Power Of Happy Thoughts
WE ALL SEEK INNER PEACE We all seek inner peace, lasting joy and unconditional love. But it eludes us as we are drawn into challenges of daily life? WE ALL SEEK WORLDLY SUCCESS We all seek to enjoy a perfect life, brimming with harmony in relationships, financial freedom and physical vitality. But we believe all of this comes at the cost of inner peace? WE CAN NOW ATTAIN BOTH! Join millions of readers of the Source Series who are realizing inner peace and success through the Power of Happy Thoughts. ----------------------------------------------------------------- ?This book is meant for humanity. If you are a good human being, you should take it, read it, and follow the path. ~ Shahrukh Khan, while releasing The Source ?Happy Thoughts are very right words. First create inner peace through Happy Thoughts, which shall then guide the external world. ? ~ His Holiness the Dalai Lama, while releasing Sirshree's book
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Waiting For Jonathan Koshy
From the Author of Breathless in Bombay comes an intensely engaging novel about life, family, friendship, and duty. In the heart of Pali Hill, the Beverly Hills of Mumbai, four friends await the arrival of Jonathan, a man “greatly appreciated for his wit, his effervescence, and his indignation,” a man exiled from his home state. Through their conversations, we learn of the tumultuous life of Jonathan – how he single-handedly breaks up a matka den, disarms a rioting mob, charms a recovery agent, evades arrest at a drug-ridden rave party, and brightens up the lives of sex workers and their children. Jonathan has a solution for every crisis that strikes others, but not for his own dysfunctional family life. It is left to life then to resolve matters for him. Drawing on the terse intensity of a play, the sparkling wit of a stand-up comedy, and the insights of a thought-provoking novel, Waiting for Jonathan Koshy reflects the triumph of a spirit that refuses to let up on humor and quick thinking in the face of intense personal adversity. It is a book about friendship, perseverance, family obligations, and duty. Most importantly, about life’s late but redeeming powers. “What a delicious irony sits at the heart of Murzban F. Shroff’s Waiting for Jonathan Koshy: the central character is almost larger than life, having done the things we all might dream of doing to serve others in desperate situations; but in his own life, for his own welfare, he is, in many ways powerless. By magnifying the heroic, Shroff unflinchingly portrays our human vulnerability. Waiting for Jonathan Koshy is a fascinating reading experience from a deeply skilled writer.” – Robert Olen Butler, Pulitzer Prize Winner “Murzban Shroff’s kaleidoscopic image of Koshy’s passage through the complications of his journey offers a remarkably frank and revealing view of twenty-first century Indian life.” – Madison Smartt Bell, National Book Award Finalist.
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In Search of Sita: Revisiting Mythology
Sita is one of the defining figures of Indian womanhood, yet there is no single version of her story. Different accounts coexist in myth, literature and folktale. Canonical texts deify Sita while regional variations humanize her. Folk songs and ballads connect her timeless predicament to the daily lives of rural women. Modern-day women continue to see themselves reflected in films, serials and soap operas based on Sita’s narrative. Sacrifice, self denial and unquestioning loyalty are some of the ideals associated with popular perceptions of Sita. But the Janaki who symbolized strength, who could lift Shiva’s mighty bow, who courageously chose to accompany Rama into exile and who refused to follow him back after a second trial, is often forgotten. However she is remembered, revered or written about, Sita continues to exert a powerful influence on the collective Indian psyche. In Search of Sita presents essays, conversations and commentaries that explore different aspects of her life. It revisits mythology, reopening the debate on her birth, her days in exile, her abduction, the test by fire, the birth of her sons and finally her return to the earth—offering fresh interpretations of this enigmatic figure and her indelible impact on our everyday lives.